With rapid development of more and more profound technologies – IoT, virtualization, AI to name just a few – there are plenty of new opportunities, but how do you take advantage of them in communication market and what’s more important how to translate them for everyday life. This important issue will be discussed during Canadian Telecom Summit, taking place from 4-6 June in Toronto with slogan Innovation and Disruption in ICT: reinventing and securing our business and personal lives as a conference theme.
Technology and operation processes are one side of the coin, with the other being the business side. At present the most important thing for communication service providers is to make sure of client’s loyalty. Putting a customer at the center of all business processes is the most desired model and customer-centric operations are a consequence of this mindset.
Clients demand seamless, omnichannel and rapid service – how can IT solutions based on technologies such as SDN/NFV or Cloud can be of use here? Find out at Canadian Telecom Summit, where Dominik Pacewicz, Head of BSS Product Management at Comarch will elaborate on Digitization – what is it all about? on 5 June at 12:30.
To schedule a meeting with our team, please contact Agata Wolska here