Mobile Manager

 

 

 

Comarch SFA Mobile Manager lets sales managers be mobile. The app monitors how the field sales is performing.

 

 

 

It enables fast access to information about customers, deals and targets. The app is available for smartphones and tablets with Android, Windows and iOS.

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Functionalities

CUSTOMER CARD

This function provides access to a client database (own and subordinates’) and allows employees to submit changes concerning a customert's data or status. It is also possible to add a new customer or make changes to an existing one

PRODUCT CARD

This module ensures access to a product catalog. Product parameters, logistics data and photos can also be accessed

MESSAGES

Provides constant two-way communication with employees thanks to single or collective text messages

ROUTE MANAGEMENT

New routes can be defined, reviewed and accepted. Route maps are displayed in the Google Maps module

ABSENCES

Absences submitted by employees can be reviewed and accepted or denied

ANALYTICS

Provides basic reports for a manager in order to mange the work of employees. This includes order reports (sales reports), target completion reports, and marketing action reports (tasks and questionnaires)

TARGETS

Ability to keep track of the current implementation of sales and quality targets by employees

FOLLOW-UP VISITS

The follow-up visit module allows a manager to access data added by an employee during a call and to verify it during a follow-up visit. The result of the verification is later available in an appropriate report in the Online Manager application

comarch sfa mobile manager avantages

Benefits

 

  • Fast access to important information while working outside of the office (reports, calls)
  • Online, two-way communication with employees (in app messaging module)
  • Shortened approval path (route plans, absences, new customers)
  • Customer 360° view - fast access to current market data (last orders, distributor's resale figures and warehouse inventories)

Services

HELP DESK

Comarch Helpdesk is the 1st line of support for Comarch SFA system users. Comarch consultants provide telephone support available in 6 languages (EN, DE, PL, UA, RU, FR) - 5 days a week, 8 hours a day.

TRAINING

Comarch provides system users with professional training sessions. Trainings are carried out by a professional team of consultants from our Training Center.

MOBILE DEVICE SERVICE

Comarch provides additional mobile device services in order to ensure uninterrupted work for mobile users.

HOSTING

Comarch Hosting provides a complete IT environment for applications located in one of the Data Center locations. The secure infrastructure and management services guarantee the efficient operation of business applications. Comarch Data Centers are located in Germany (Frankfurt, Dresden) , France (Lille), USA (Chicago), Poland (Cracow, Warsaw).

MOBILE DEVICES SALES

Comarch works with leading hardware suppliers, including mobile device manufacturers like Apple (Comarch is Apple’s Authorised Reseller) and Samsung.

DATA NORMALIZATION AND HARMONIZATION

As part of the implementation of the Online Distribution module, Comarch offers one-time or cyclical normalization and harmonization services for data obtained from distributors / wholesale outlets.

DATA QUALITY VERIFICATION

As part of the implementation of the Online Distribution module, the cyclical verification of data, obtained from distributors/wholesale outlets, is performed by comparing electronic data with hard-copy versions (reports, and lists generated by the distributor).

GEOCOORDINATES FOR EACH POINT OF SALE

As part of the Geomarketing service we provide application sharing geocoordinate assignment to each point of sale.

Carlsberg

"Carlsberg Poland decided to choose the solution Comarch SFA Online Distribution, because it fits the strategy of working closely with retail points. In this class of business Comarch presented the most attractive offer for both the implementation and subsequent maintenance of the entire system" - Michał Bobrowski, Carlsberg Poland

Colgate Palmolive

'We decided to choose the Comarch SFA Online Distribution for data acquisition and inventory our partner warehouses. Thanks to this we received direct and permanent access to market information. Due to the professionalism of Comarch specialists it was possible to adjust the family of ECOD solutions to the functional needs of our individual, business and technical needs of the entire logistic structure of the company' - Piotr Goździejewski, Colgate-Palmolive Poland

Nivea

Nivea, one of the leading producers of cosmetics for adults and children has started collaboration with Comarch. The subject of implementation is the Comarch SFA Online Distribution.

Diageo

'The choice of the Comarch solution was preceded by a pilot implementation stage, through which we could define our final requirements for the system and evaluate the product offered by Comarch. The final solution chosen for our company will allow for the comprehensive service of sales channels, and the system itself will support the work of commercial representatives in accordance with required work standards' - Rafał Stępień, Diageo Poland

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